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Agree How Results Are Measured Before Comparing Them

Platforms, question wording, sampling times and test counts affect data. Evaluation requires baseline, execution and retest records.

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MEASUREMENT

Four Metrics, Four Different Questions

Define each metric at the outset and compare milestones under consistent conditions.

Brand Visibility

Check whether answers mention the brand and whether the information is accurate within the agreed question sample.

Brand Mention Rate

Valid answers mentioning the brand divided by the total valid test answers within the agreed scope.

Top 3 Presence

Agree recommendation ordering rules, then calculate the share of valid answers placing the brand in the Top 3.

Citation Sources

Record cited pages and materials to identify opportunities to improve brand content and external sources.

REPORTING

What a Useful Milestone Report Includes

Do not combine isolated appearances or figures from different questions or platforms into misleading comparisons.

  • Identify the platform, model or version where this can be confirmed.
  • Retain question lists, sampling times, test counts and valid-sample definitions.
  • Compare baseline and milestone data alongside execution records.
  • Explain anomalies, sample limitations, volatility and possible influencing factors.
  • Set out next-stage improvements and a retest plan.

LET’S TALK

Understand your business before choosing a plan.

Review your core offering, target customers, brand materials and existing channels to identify the issues worth prioritizing.